Every appointment is specially reserved for you! As a courtesy to Flow Salonspa, our staff, and waiting clients, we request a 24-hour advance cancellation notice.
First cancellation with less than 24 hours notice, no worries . . . things happen. It's on us! Any cancellation after that follows No-Show rules listed below.
No-Show second time, we are sad you missed your appointment . . . since your stylist is unable to fill that spot you will be charged 50% of the service total with a duration time of an hour or longer.
No-Show, the third time, we miss you! And our stylists have been waiting . . . but unfortunately we will no longer be able to book your reservation in advance.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and guests on our waiting list miss the opportunity to receive services. Since the services are reserved for you personally.
CHILDREN AND ADDITIONAL GUEST
Due to the relaxing nature of the Flow Salonspa experience, we respectfully request children and any additional guest to be brought to the salon only when they have a scheduled service.
Gift Cards may be purchased for:
Any dollar denomination
Any service or combination of services or retail
Our gift cards never expire!
Flow Salonspa is not responsible for lost or stolen cards. They must be presented at the time of the service and are not refundable.