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House Rules
WE FOSTER AN ENVIRONMENT THAT IS TRULY UNIQUE. ONE WHERE WE CAREFULLY LISTEN TO YOUR NEEDS AND UNLEASH OUR TALENTS.
We invite you to come Flow with us!
CANCELLATION POLICY
We understand that life happens and that you may not be able to keep your reservation. We ask that you give us a minimum of 24 hours notice for the cancellation of your scheduled service(s). Clients who fail to adhere to this policy will be responsible for paying 50% of the total service(s) reserved prior to rescheduling any future appointments within our Salonspa. For services with a duration time of 2 plus hours we require 48 hours notice.
In consideration of staff and other guests, any “no call or no show” appointments will be charged the total cost of the scheduled service prior to booking any further appointments. ‘No shows’ will will be responsible for paying 100% of the total service(s) reserved prior to rescheduling any future appointments within our Salonspa.
Services greater than two hours or $200 will require a credit card upon booking.
CHILDREN AND ADDITIONAL GUEST
Due to the relaxing nature of the Flow Salonspa experience, we respectfully request children and any additional guest to be brought to the salon only when they have a scheduled service.
GIFT CARDS
Gift Cards may be purchased for:
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Any dollar denomination
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Any service or combination of services or retail
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Our gift cards never expire!